Randolph EMC new member Patrick Desota, also known as radio DJ Chase Matthews, recounts his experience receiving a high energy usage alert. Puzzled at first, Patrick called Randolph EMC to investigate further. Patrick and podcast host, Nicole Arnold, discuss the source of the problem. If left undiscovered, Patrick's bill would have been very high at month's end. Patrick describes the value of Randolph EMC's communication tools to save members money.